Tactics of Сommunicative Mitigation Strategy “Apology” in the German Business Discourse. Proceedings of Southern Federal University. Philology, [S. l.], n. 2, p. 107–117, 2017. Disponível em: https://philol-journal.sfedu.ru/index.php/sfuphilol/article/view/1022. Acesso em: 11 may. 2026.